She says she agreed to take the job only if she could work against misinformation because she had lost a friend to online conspiracy theories.įrances Haugen: I never wanted anyone to feel the pain that I had felt. 'Ethnic violence' including Myanmar in 2018 when the military used Facebook to launch a genocide.įrances Haugen told us she was recruited by Facebook in 2019. Scott Pelley: To quote from another one of the documents you brought out, "We have evidence from a variety of sources that hate speech, divisive political speech and misinformation on Facebook and the family of apps are affecting societies around the world."įrances Haugen: When we live in an information environment that is full of angry, hateful, polarizing content it erodes our civic trust, it erodes our faith in each other, it erodes our ability to want to care for each other, the version of Facebook that exists today is tearing our societies apart and causing ethnic violence around the world. One study she found, from this year, says, "we estimate that we may action as little as 3-5% of hate and about 6-tenths of 1% of V & I on Facebook despite being the best in the world at it." She says evidence shows that the company is lying to the public about making significant progress against hate, violence and misinformation. She secretly copied tens of thousands of pages of Facebook internal research. Scott Pelley: When and how did it occur to you to take all of these documents out of the company?įrances Haugen: At some point in 2021, I realized, "Okay, I'm gonna have to do this in a systemic way, and I have to get out enough that no one can question that this is real." Frances Haugen I knew what my future looked like if I continued to stay inside of Facebook, which is person after person after person has tackled this inside of Facebook and ground themselves to the ground. For 15 years she's worked for companies including Google and Pinterest.įrances Haugen: Imagine you know what's going on inside of Facebook and you know no one on the outside knows. ![]() ![]() And Facebook, over and over again, chose to optimize for its own interests, like making more money.įrances Haugen is 37, a data scientist from Iowa with a degree in computer engineering and a Harvard master's degree in business. Watch Live: Facebook whistleblower Frances Haugen testifies before Senate committeeįrances Haugen: The thing I saw at Facebook over and over again was there were conflicts of interest between what was good for the public and what was good for Facebook.Facebook whistleblower says company incentivizes "angry, polarizing, divisive content".Facebook's response to 60 Minutes' report, "The Facebook Whistleblower".But tonight, Frances Haugen is revealing her identity to explain why she became the Facebook whistleblower. The documents appeared first, last month, in the Wall Street Journal. ![]() What makes Haugen's complaints unprecedented is the trove of private Facebook research she took when she quit in May. One complaint alleges that Facebook's Instagram harms teenage girls. ![]() The complaints say Facebook's own research shows that it amplifies hate, misinformation and political unrest-but the company hides what it knows. That is a fact that Facebook has been anxious to know since last month when an anonymous former employee filed complaints with federal law enforcement.
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